Reg Travel Freeby PVT LTD will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company.. Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Airlines. We will process refund within 72 only after receiving it from the concerned Airlines/hotel/transporter/other suppliers. Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions Wallet amount once used for any transaction the remaining amount in the wallet cannot be transferred to your bank account. However, can be used for future booking with us