1 Ticketing Executive

Experience: Min 0.5 Year(s)

Location : Gurgaon, Haryana, India

Job Description:

• Handle ticket bookings, cancellations, and modifications efficiently.
• Coordinate with airlines and travel agencies to secure reservations.
• Provide excellent customer service by assisting with inquiries and resolving issues.
• Responded to in-person and phone inquiries.
• Process payments and issue tickets accurately.
• Maintain updated knowledge of airline policies, fares, and promotions.

Candidate Skills:

• Good English speaking, writing, reading.
• Bachelor's degree in hospitality, travel management, or related field.
• Problem solving skills, handling Clients.

Responsibilities:

• Fresher/Previous experience in ticketing or travel agency preferred.
• Proficiency in GDS (Global Distribution Systems) such as Amadeus or Galileo.
• Strong communication and interpersonal skills.
• Attention to detail and ability to work under pressure.
• Promoting and cross selling other services (Packages, insurance, etc)
• Familiarity with MS Office suite.
• Marketing, to grow the flow of business
• Dealing with disciplinary matters and customer complaints
• Meeting regularly with team leaders to give them sales figures and plan how they approach their work.
• Meeting company directors who advise on strategy and finding out about any local issues and future trends.

How to Apply ?

Mail us your resume at hr@travelfreeby.com

2 Visa Executive

Experience: Min 2 Year(s)

Location : Gurgaon, Haryana, India

Job Description:

• Ensuring timely all visa applications process.
• Verifying required information provided along with visa applications.
• Informing applicants of any issues with their visa applications.
• Responded to in-person and phone inquiries.
• Process applications for visas.
• Process visa applications and notify applicants when decisions were made.

Candidate Skills:

• Well knowledgeable of VISAS.
• Good English speaking, writing, reading.
• Ready to work extra time in Season period / Sundays too.
• Problem solving skills, handling Clients.

Responsibilities:

• Attending inquiries for any countries' visa assistance (source - email, call or walkin)
• Solving visa related queries
• Preparing the basic set to be forwarded for further processing
• Coordinating with the operations and keeping the client updated on the visa status
• Promoting and cross selling other services (Packages, tickets, insurance, etc)
• Research on the latest updates of visas
• Marketing, to grow the flow of business
• Dealing with disciplinary matters and customer complaints
• Meeting regularly with team leaders to give them sales figures and plan how they approach their work.
• Meeting company directors who advise on strategy and finding out about any local issues and future trends.

How to Apply ?

Mail us your resume at hr@travelfreeby.com